Category: Product Updates

Using Exit Surveys to Improve Your Website and Generate Leads

MARE micro surveys can be used in a lot of different ways to improve your website and help your business grow.

Using a pop-up survey can capture the attention of your website visitors while they are interacting with your website.

But sometimes you want to ask questions of visitors while they’re leaving instead of while they’re on your website.

Maybe you want to ask them WHY they’re leaving…

Maybe you want to ask them about their experience using your site…

Or maybe you want a last chance to get them on your newsletter list…

Whatever the case, you can ask these questions using MARE exit surveys. This is a feature that is available to all user accounts including the always free plan.
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New Features: Grow your email list with MARE micro-surveys

We’re happy to announce another release today of some great new tweaks and features to MARE.

Optin forms in your surveys

This is a feature that many users have asked for, and we’re happy to finally release.

You can now add an email optin form to your MARE surveys.

Here’s how the feature works.

When adding a new question, you will now see a new question type called “Email Form”

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Advanced Survey Reporting Has Arrived

I’m always super stoked to announce new features as we add them to MARE, and this one is especially exciting for me.

Today we’ve pushed out an update that gives you access to a bunch of new information about your survey responses.

Here’s an overview of what new data you can explore about your surveys:

  • What country the respondent answered from
  • What page the respondent answered your survey from
  • How many missed views your survey had
  • Whether the respondent was answering from a desktop or mobile device

Let’s take a look at the changes, and how to access this new information:

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New Question Type: Introduction Questions

Today we’re very happy to announce a new feature in MARE to add to our list of survey question types.

Previously, we had the following question types available:

  • Multiple Choice
  • Multiple Choice with Other option
  • Multiple Select
  • Multiple Select with Other option
  • Text area answer
  • Net Promoter Score
  • Matrix list
  • 5 star rating
  • Gender

Many of our users have asked for the ability to ask an “introduction” question. Meaning that the first question of a MARE survey would ask the visitor whether they are willing to answer a survey.

You spoke, and we listened.

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New Survey Type and Other Improvements

merry christmas meme

It’s been a busy week trying to push out the last weekly update before the holidays, but as of 3pm PST today, the new version of MARE is live.

Here’s a look into what new features and improvements that we pushed out today. Don’t worry, there’s nothing you need to do in order for these features to be available. They should already be in your MARE admin panel.

New Survey Type: Multiple Choice with Other

If you’re running any multiple choice surveys, sometimes a visitor will have an answer that is not available as a choice in your survey. After all, you don’t want to offer too many choices, because it will hurt your response rate.

One new option is to change your survey to a multiple choice with other survey. This survey type will allow visitors to choose an “Other” option, and then type in an answer.

This opens up the flexibility of your survey responses quite greatly.

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Advanced URL Filtering and More…

woody

As another week comes to a close, we wanted to let you all know about the features that were pushed out this week.

We’re excited to announce a few enhancements that we feel will improve how MARE works for you.

Let’s get started.

New URL Filter System

We’ve updated the old URL filter system for your surveys so that you have more power over how your surveys display.

For starters, you can now add as many filters as you want by clicking on “Add Filter”

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New Survey Type: NPS Surveys and Email Notifications

Welcome to the blog. This is the first of many weekly update posts that will outline new features, updates to the software, or exciting developments with MARE.io.

This week, we’ve implemented a new online survey type, and added email notification features to get an hourly, daily, weekly, or monthly update on how many survey responses your website is getting.

New survey type: Net Promoter Score

Net Promoter Score surveys (or NPS for short) are a way of gathering important feedback about what your visitors think about your website, and to find out whether or not they are going to tell others about your service.

Here’s an example NPS survey:

nps example

By calculating your NPS score, you can quickly find out whether your customers or website visitors are helping to spread your brand, or detracting from it. NPS is not the only factor you should consider, but it’s a quick and easy way to find potential issues you have in your customer relations.

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